Our Guarantee & Warranty - Brennan Roofing Co Fort Worth

The Brennan Roofing Co Fort Worth Guarantee

Here’s the deal, and we’ll put it in writing before any work starts. Every roof we install, repair, or inspect in Fort Worth carries a 365-Day Done Right Promise. If something we did fails within one full year, we come back and fix it at no charge. No arguing, no fine print, no “well, technically.” It’s a written guarantee because a handshake is nice but paper holds up better in Texas weather. Travis Oakley runs this shop, and the guarantee has his name on it.

Call (682) 900-7902

We’re part of the Garrison Partners family, founded in 2000. Each location is independently owned and operated to the same Garrison Standard, and that standard is simple: the price goes on paper first, the work gets done right, and if it doesn’t, we make it right. That’s the whole promise. You don’t need a lawyer to understand it.

What’s Covered

Here’s what the 365-Day Done Right Promise actually covers, in plain English. If you have a question about any of these, call (682) 900-7902 and ask. A live person answers.

• Workmanship on every repair and installation. If a shingle we nailed down comes loose, a flashing joint we sealed starts leaking, or a section of decking we replaced fails within one year, we’re back on your roof fixing it at no charge.
• Materials handled correctly from the start. We install GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral products according to manufacturer specs. If a material fails because we installed it wrong, that’s on us, not on you.
• Cleanup on every job, every day. Nails, old shingles, tear-off debris, wrapper plastic. We run a magnetic sweeper over your driveway and yard before we leave. If you find a roofing nail in your tire a week later, call us. We’ll make it right.
• Honest pricing that doesn’t move. The price you sign is the price you pay. No change orders slapped on at the door, no “we found something unexpected” upcharge without your written approval first. You’ll know the number before any work starts.
• A real person on the phone, around the clock. You call, a live person answers. No voicemail, no callback queue, no automated system. If it’s 2 a.m. and a storm just peeled back a section of your roof, you’ll talk to a human who can dispatch a background-checked, uniformed technician.

Our Satisfaction Promise

If a repair fails within the guarantee period, we don’t send a bill. We send a technician. The 365-Day Done Right Promise includes a second visit at no charge, and that visit isn’t a “look and shrug” trip. It’s a full re-inspection of the original repair, a diagnosis of what went wrong, and a fix on the spot if we can do it safely that day. If it needs more than a single visit, you’ll know exactly why and what the next step is before you’re asked to decide anything.

Here’s the part that matters to a Fort Worth homeowner: we don’t treat the guarantee as a marketing line. We treat it as a standing work order. Travis Oakley has been in the roofing trade long enough to know that hail season, spring storms, and the July heat will find every weak point in a roof. The guarantee is our way of saying we already checked those weak points. If we missed one, it’s our job to fix it, not your job to pay for it twice. If you’re ever unhappy with how something was done, call (682) 900-7902 and tell us directly. We’ll put the visit on the schedule like any other call, because a guarantee only means something if you can actually use it.

Licensed & Insured Backing

The promise is only as good as the company standing behind it. Brennan Roofing Co Fort Worth is licensed and insured. What that means for you: if something goes wrong on the job, there’s a real company with real coverage behind the paperwork, not a pickup truck and a handshake. That’s the part of the guarantee you don’t see until it matters.

Every technician we dispatch is background-checked and arrives in uniform. You’ll know exactly who is on your roof and why they’re there. Being part of the Garrison Partners family, founded in 2000, means we’re held to a defined standard – The Garrison Standard and The Garrison Code – not just someone’s opinion of a good job. That standard covers everything from how we price a job to how we leave your property when the work is done. It’s the difference between a roofing crew and a roofing company, and it’s the reason we’re comfortable putting a one-year written guarantee on every job.

Written by Travis Oakley, Owner at Brennan Roofing Co Fort Worth, serving Fort Worth since joining the Garrison Partners family in 2000.